Lisboa, Lisboa Tagus/Lagoas Park
Posted 2 meses ago

A Reloading está no mercado desde 2014 e somos especializados na área da formação e consultoria desde a Gestão da Procura e Gestão de Serviços, reunindo um conjunto de competências funcionais e tecnológicas para auxiliar os seus clientes.

*Principais certificações da Reloading:
ATP (Authorized Training Partner) accreditation to ensure the recognized skills in training its customers.
E.E.P.* (Endorsed Education Provider ™) Certificates (Provider ID: 141915) IIBA® (International Institute of Business Analysis)
Agile Methodologies with extensive experience in preparing professionals through Scrum.Org, Accredited Training Organization (ATO) by Axelos for ITIL materials – em processo

Responsibilities:

  • Define delivery and manage models, control quality of services provided, lead proactive and reactive assigned team activities and service priorities;
  • Interface with customer and 3rd party providers pears for regular sync points/meetings and service feedback;
  • Define KPIs, improvement measures and corrective actions.

Requirements:

  • English and Portuguese fluent;
  • Good verbal and writing communication skills;
  • ITIL.

Job Features

Job Category

Management, Novas Oportunidades

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